Making it happen: aims and key measures
We will put wellbeing at the heart of health and social care by embarking on our Places to Call Home programme, increasing access to high-quality housing for the people we support.
We fundamentally believe that the people we support should have a place to call home, and that without somewhere safe and decent to live, we can never achieve our vision of putting wellbeing at the heart of health and social care. There is still an insufficient supply of high quality, fit-for-purpose accommodation for people with disabilities, mental health and age-related needs.
We will:
Key measures:
We will put wellbeing at the heart of health and social care by designing a service offer which is truly customer-focussed, and enables Making Space to better control its own destiny.
We recognise that diversifying our income streams reduces risks and enhances resilience. Competition for tendered adult social care and health services is intense and resource-consuming, and results in on-going contract capture. There is still unmet need, especially for the older beneficiary group population, and insufficient modern supply. We want to be brave and to invest our reserves in order to continue to deliver good quality accommodation based care.
We will:
Key measures:
We will expand the scale of our learning disability service delivery so we can deliver better services to more beneficiaries. We believe that people with learning disabilities and additional needs deserve the best possible quality services, and that we can deliver them.
The need for services is strong, especially for young people in transition to adult services, and for adults living with ageing parents, highlighted as the national policy driver of Transforming Care. We have existing learning disability services we wish to retain, and want to provide a suitably specific offer.
We will:
Key measures:
We will ensure that any new services and projects embarked upon combine the best practice and evidence.
We will deliver services which are designed for the future and we believe that there is a need for services, particularly for our older beneficiary group, that are currently largely unmet by the existing provision.
We want to develop new services that will serve Making Space well, both now and in the future, and enhance our reputation for quality and innovation.
We will:
Key measures:
Re-connecting people from inpatient environments/out of area placements with their communities, friends and families.
Developing bespoke services for individuals that place their needs at the centre of everything we do.
Investing in new and innovative services that will change the lives of people we support and their carers.
Using assistive technology as a substitute for traditional staffing models.
We are ready to respond to the unique needs of people as they arise and providing solutions for them.
All services will be co-produced with the people we support, their families and multi-disciplinary teams to ensure they are bespoke to their needs and aspirations.
Autonomous teams with values aligned to ours are recruited and trained to deliver person-centred care.
Digital capability will be key to ensuring we are achieving outcome focused care and support.
